LMCU is a nonprofit credit union with ~1,000–5,000 employees operating across retail banking, lending, and insurance. The organization is actively modernizing core systems and analytics infrastructure while managing high transaction volumes and fraud mitigation — two patterns that reflect the operational complexity of a mid-scale financial institution. Hiring remains steady across finance, ops, and sales, with a majority of open roles at junior and mid levels, consistent with internal talent pipeline building.
Notable leadership hires: Chief Commercial Officer
LMCU is a federally insured credit union headquartered in Grand Rapids, Michigan, founded in 1933. The cooperative provides mortgages, auto loans, credit cards, free checking, insurance, and investment services to members. The organization operates across the United States, Peru, Canada, and Mexico. Core projects center on core systems modernization, analytics modernization, commercial lending growth, and member retention. The tech stack includes Symitar (core banking), Verafin (compliance), ServiceNow (ITSM), and standard Microsoft and Adobe tooling, reflecting a mature financial-services infrastructure.
LMCU uses Symitar for core banking, Verafin for fraud compliance, ServiceNow for IT service management, Collibra and Atlan for data governance, Azure DevOps for development, Jira for project tracking, and Microsoft Office suite for productivity.
Current projects include core systems modernization, analytics modernization, commercial lending portfolio growth, branch growth evaluation, member retention initiatives, and high-risk review process improvements.
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