Global law firm serving multinational clients across complex regulatory environments
Linklaters operates as a 1,000+ person partnership with a tech stack mixing enterprise resource planning (SAP S/4HANA, SAP HANA), CRM (Salesforce), and business intelligence (Power BI, Tableau) alongside data tools (SQL, Python, R). Adoption momentum is concentrated on Salesforce and SAP S/4HANA modernization, while hiring spans 11 countries with heavy legal (60 roles) and marketing (24 roles) headcount, indicating both geographic expansion and client-facing capability building. The project list—client segmentation models, proposal pricing automation, process standardization—reveals an operational maturity challenge: scaling pricing and resource allocation logic across complex, multi-jurisdictional matters.
Notable leadership hires: People Services Lead, Programme Director, Learning & Development Lead
Linklaters is a UK-headquartered law partnership providing advisory services to multinational corporations navigating cross-border transactions, regulatory compliance, and risk management. The firm operates across multiple jurisdictions including Europe (UK, France, Italy, Spain, Luxembourg, Netherlands, Poland), Asia (China, Singapore, Indonesia), and the Middle East (UAE). With 159 active hiring roles, the firm is actively scaling its legal, marketing, finance, and operations functions. Pain points center on standardizing pricing models for complex multi-jurisdictional work, ensuring regional compliance consistency (especially around CRSD), and optimizing resource allocation across matters.
Core systems include SAP S/4HANA and SAP HANA for operations, Salesforce and Salesforce Marketing Cloud for client relationship management, Power BI and Tableau for analytics, Workday for HR, and ServiceNow for case/matter management. SQL, Python, and R support data work.
Key projects include client segmentation modeling, complex matter pricing automation, proposal pricing optimization, process automation and standardization, business acceptance systems, and AI learning programs for clients. Also managing process transitions and email marketing campaigns.
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