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LeadDesk Tech Stack

Cloud contact center for sales and customer service teams across Europe

IT Services and IT Consulting 00500 Helsinki 201–500 employees Founded 2009 Public Company

LeadDesk operates a cloud-based contact center platform serving over 1,000 customers across 13 European offices. The tech stack (React, Node.js, Python, .NET Core, Salesforce, HubSpot) reflects a modern full-stack web application architecture. Hiring is concentrated in engineering and skews toward mid-level and manager roles, with active focus on omni-channel communication and automation—suggesting investment in platform breadth and operational efficiency rather than headcount-driven scaling.

Tech Stack 11 technologies

Core StackHubSpot Salesforce React Redux Node.js Python Linux LinkedIn Sales Navigator NET Core Microsoft Office

What LeadDesk Is Building

◆Challenges

Managing client demands
Ensuring timely delivery
Prioritizing client demands
Ensuring efficient deliveries
Maintaining highly available infrastructure
Reducing manual operational work
Improving system reliability

▲Active Projects

Process and tool development
Omni-channel communication product
Quality assurance and releases
Automation efforts to reduce manual work

Hiring Activity

Accelerating6 roles · 3 in 30d

Department

Engineering

3

Finance

1

Ops

1

Sales

1

Seniority

Mid

3

Manager

2

Junior

1

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About LeadDesk

LeadDesk is a cloud-based contact center software platform used by customer service and sales teams. The product handles inbound and outbound contact workflows, integrating with CRM systems like Salesforce and HubSpot. Founded in 2009 and publicly traded on Nasdaq First North Finland, the company operates 13 offices across Europe and serves more than 1,000 customers ranging from small businesses to large enterprises. 2020 revenue was €13.8 million. The platform is positioned as a replacement for or complement to traditional on-premises call center infrastructure, targeting both B2B and consumer sales motions.

Headquarters00500 Helsinki

Company Size201–500 employees

Founded2009

Hiring MarketsSweden, Finland

Frequently Asked Questions

What tech stack does LeadDesk use?

Frontend: React and Redux. Backend: Node.js, Python, and .NET Core. CRM and sales tools: Salesforce, HubSpot, LinkedIn Sales Navigator. Infrastructure runs on Linux.