Kustom is a 501–1,000-person disaster recovery and restoration contractor founded in 1968, operating across fire, water, mold, and structural damage restoration. The hiring mix is heavily construction-focused (24 roles) with meaningful operations (16) and emerging data infrastructure (1 data role), paired with active projects in real-time/batch data processing and enterprise Power BI reporting—indicating infrastructure investment to support cost control and margin protection across large-loss operations.
Notable leadership hires: Project Director
Kustom provides commercial disaster recovery, emergency restoration, and pre-loss planning services to insurance companies and large commercial property portfolios. The company operates at a national scale across the United States and Canada, balancing centralized service delivery with local market presence. Core service areas span fire, water, mold, and structural damage restoration, along with commercial mitigation and abatement projects. The business is privately owned and has operated continuously since 1968.
Kustom runs Salesforce and ADP for CRM and HR; Coupa for procurement; Snowflake and Power BI for analytics; Microsoft 365 ecosystem (Teams, SharePoint, Exchange, OneDrive, Active Directory); Xactimate for estimating; and Fortinet and Ubiquiti UniFi for security and networking.
Active projects include commercial mitigation and reconstruction, large-loss operations management, emergency water mitigation, abatement work, real-time and batch data processing, Power BI enterprise reporting, and design coordination for new mitigation revenue streams.
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