Kitabisa Tech Stack

Digital fundraising and Islamic finance platform for Indonesia

Financial Services Jakarta Selatan, Jakarta 201–500 employees Founded 2013 Privately Held

Kitabisa operates a multi-channel giving platform (donation, zakat, wakaf, qurban, volunteering, insurance) that has processed over 11 million participants since 2013. The tech stack is marketing and content-heavy—Canva, Adobe suite, social platforms (Instagram, TikTok, X), CleverTap, Twilio—reflecting a consumer acquisition and engagement-focused operation. Active hiring is concentrated in marketing (4 roles) and finance (2), with near-term focus on performance management, CRM effectiveness, and donor/partner database work; pain points around user retention and low audience growth suggest they're optimizing for activation and retention across a maturing user base.

Tech Stack 20 technologies

Core StackCanva Adobe Illustrator Adobe Photoshop Adobe Premiere Pro Twilio Salesforce Tableau Looker Excel CapCut Instagram X TikTok Adobe After Effects Meta CleverTap Infobip HTML Google Data Studio WhatsApp

What Kitabisa Is Building

◆Challenges

Ensuring compliance with labor laws
Managing employee benefits enrollment
Maintaining accurate employee records
Understanding team needs
Low engagement rate
Low audience growth
Maintaining and increasing active users
Improving crm campaign effectiveness
Improving internal controls
Compliance with regulations

▲Active Projects

Performance management cycle implementation
Hr metrics monitoring and analysis
Talent acquisition support and onboarding
Social media campaigns
Sharia insurance content
On-screen talent videos
Partner engagement in ntt and papua
Revenue target management
Database of partners and donors
Crm project to maintain and increase active users

Hiring Activity

Accelerating9 roles · 9 in 30d

Department

Marketing

Finance

Ops

Seniority

Mid

Junior

Senior

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About Kitabisa

Kitabisa is a Jakarta-based fintech company serving Indonesia's Islamic finance and charitable giving ecosystem. The platform aggregates multiple giving mechanisms—traditional donations, zakat (obligatory almsgiving), wakaf (endowments), qurban (ritual animal sacrifice), volunteering coordination, and insurance products—into a single digital interface. With 201–500 employees, the company operates as a consumer-facing financial services provider, integrating SMS/messaging (Twilio, Infobip, WhatsApp), email marketing (CleverTap), and social media (Instagram, TikTok) for user acquisition and engagement. Revenue and user growth are tracked through Salesforce CRM and analytics platforms (Tableau, Looker, Google Data Studio). Current operational priorities include compliance infrastructure, CRM modernization to improve user retention, and geographic expansion into underserved regions.

HeadquartersJakarta Selatan, Jakarta

Company Size201–500 employees

Founded2013

Hiring MarketsIndonesia

Frequently Asked Questions

What tech stack does Kitabisa use?

Kitabisa uses Salesforce (CRM), Tableau and Looker (analytics), CleverTap (engagement), Twilio and Infobip (messaging), WhatsApp, and the Adobe suite (Photoshop, Premiere Pro, After Effects) for content production. Social platforms (Instagram, TikTok, X) are core distribution channels.