Local search and business management platform with voice-AI and marketplace services
Justdial operates India's largest local search engine and business directory (21M listings across 11 cities) alongside a marketplace of consumer services and an enterprise SaaS product (JD Omni). The tech stack—Python, Flask, FastAPI, TensorFlow, PyTorch, BERT, YOLO, and voice-AI infrastructure (RAG, LangChain, Pipecat, LiveKit)—reveals a sharp pivot toward conversational AI and voice search. Active projects in voice-AI, low-latency streaming audio, language identification, and code-switching for Indian languages signal a play to capture search behavior in vernacular markets where text entry is a friction point.
Justdial is a public company headquartered in Mumbai with over 10,000 employees. The platform spans three business areas: a local search engine and business directory (25+ verticals including food, cabs, tickets, groceries, flowers); a consumer marketplace with bills, recharge, and deals; and JD Omni, a cloud-based business management suite for SMBs covering sales, inventory, billing, and customer retention. The service is available across web, mobile app, and mobile web. Current hiring is sales- and marketing-heavy (13 of 17 active roles), with accelerating velocity and presence in India and the United States.
Justdial is developing enterprise-grade generative AI applications, voice search, advanced RAG systems, and end-to-end voice-AI solutions tailored for the Indian market. The stack includes TensorFlow, PyTorch, BERT, YOLO, LangChain, and voice infrastructure (Pipecat, LiveKit).
Ultra-low latency voice-AI, code-switching detection in Indian languages, and PII redaction compliance. These align with active projects in streaming audio pipelines and real-time language identification modules.
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