Local roofing contractor scaling sales and operations across Connecticut
JP Carroll Roofing is a 35-year-old roofing contractor in Connecticut growing its sales organization—16 of 21 open roles are sales-focused, with heavy mid-level hiring. The tech stack (ServiceTitan for field ops, Sage Intacct for accounting, Five9 for call handling) reveals a company modernizing its core operational backbone. Pain points cluster around sales conversion (closing inefficiencies, appointment booking from high call volume) and execution (job costing, material scheduling, seasonal demand timing), suggesting growing pains as the business scales beyond traditional field-first operations.
JP Carroll Roofing provides residential roofing services across Connecticut, with over 35 years of operational history. The company operates as a partnership and currently employs 11–50 people, with headquarters in Bloomfield, CT. Recent hiring activity is concentrated in sales and operations roles, indicating an expansion phase. The technology footprint includes ServiceTitan for field service management and scheduling, Sage Intacct for financial accounting, Five9 for inbound/outbound call management, and standard tools like Microsoft Office and Adobe Creative Suite. Marketing and community engagement are active, with a documented focus on organic social media and local event presence.
ServiceTitan for field scheduling and operations, Sage Intacct for accounting, Five9 for call center management, and Microsoft Office/Adobe Creative Cloud for admin and marketing work.
Headquartered in Bloomfield, Connecticut, with all active hiring currently in the United States.
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