Contemporary kitchenware design and retail operations across global markets
Joseph Joseph designs and distributes kitchenware products through a mix of direct-to-consumer and wholesale channels, with active scaling in North America and Europe. The hiring mix reflects retail-operations maturity: 11 sales roles, 6 ops, and leadership focus on supply-chain efficiency and customer onboarding — indicating a company managing rapid SKU growth and multi-region fulfillment complexity rather than pure design innovation.
Notable leadership hires: Head of Consumer Care
Joseph Joseph is a London-based kitchenware company founded in 2003, designing and selling contemporary homewares with emphasis on form-function integration. The business spans product design, manufacturing, warehouse operations, and direct-to-consumer sales across multiple geographies. Active projects include new product-line expansion, supply-chain optimization across EU and US, POS strategy implementation, and self-service customer tools. The company operates on NetSuite and Shopify, manages customer communication through Klaviyo and Braze, and is actively hiring across sales, operations, and marketing to support geographic expansion and operational scaling.
Core systems: NetSuite (ERP), Shopify (e-commerce), Zendesk (support). Marketing: Klaviyo, Emarsys, Braze. Design: Figma. Analytics: Power Query, Excel Power Pivot.
Active projects include EU supply-chain continuous-improvement initiatives, warehouse and transport KPI dashboards, order-to-cash visibility, and export-compliance enhancements. Cost-to-serve optimization and SLA root-cause analysis are priority workstreams.
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