Global disability ministry providing care, advocacy, and community support
Joni and Friends operates a faith-based disability ministry spanning community support, respite care, retreats, and crisis response across multiple countries. The tech stack is foundational (Salesforce, Microsoft 365, Sage Intacct) rather than specialized, with operations and marketing driving the largest hiring share — typical for mission-driven nonprofits scaling program delivery and donor engagement. Active projects focus on physical aid (wheelchair collection and procurement), family support programs, and fundraising infrastructure, while supply chain efficiency and financial reconciliation surface as operational friction points.
Founded in 1979, Joni and Friends is a nonprofit organization headquartered in Agoura Hills, CA that serves families affected by disability globally through gospel-centered care. The organization operates four core program areas: Community Support, Respite Care, Retreats and Getaways, and Crisis Response, alongside disability advocacy and church partnership initiatives. Current staffing spans operations, marketing, ministry, finance, data, and support functions across 51–200 employees, all based in the United States. Recent hiring activity shows steady recruitment in operations and marketing roles, reflecting continued investment in program scaling and donor development.
Primary tools include Salesforce for donor and program management, Sage Intacct for financial operations, Microsoft 365 suite (Word, Excel, Outlook, SharePoint), Asana for task coordination, WordPress for web presence, and Ramp for expense management.
Core programs include retreats and getaways, the Wheels for the World wheelchair collection and distribution initiative, community support services, respite care, crisis response, and Family Plus support. The organization also operates an outreach area team program and runs donor cultivation and development efforts.
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