Vertically integrated jewelry design, manufacturing, and retail
James Avery operates a complete jewelry value chain: in-house design studio in Texas, artisanal manufacturing (mostly Hill Country-based), and national retail footprint. The hiring surge is sales-driven (29 of 48 roles) with acceleration in junior positions, paired with active projects in BOPIS, store operations, and retail facility management — indicating expansion of omnichannel fulfillment and estate-scale retail infrastructure. Tech stack is traditional (Oracle, Incorta, PLC/SCADA for manufacturing) with recent CMMS implementation to address maintenance and downtime challenges.
James Avery designs, manufactures, and retails jewelry across sterling silver, gold, and gemstone categories. The company operates three functional divisions: a design studio that originates most patterns in-house, manufacturing production predominantly in the Texas Hill Country using artisan methods, and a multi-location retail network serving customers nationwide. With approximately 2,000 staff across design, craft, sales, and support, the business combines direct consumer retail with wholesale channels. Current operational focus spans BOPIS integration, store-level inventory and payroll optimization, preventative maintenance systems, and facility budget management.
Oracle for enterprise systems, Incorta for analytics, Avalara for tax, Smartsheet for project management, and PLC/SCADA systems for manufacturing. Recently implemented CMMS (Computerized Maintenance Management System) for service request tracking.
Kerrville, Texas. Manufacturing operations are predominantly based in the Texas Hill Country, with retail locations throughout the United States.
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