Multi-state outpatient physical therapy network with 100+ locations
JAG Physical Therapy operates a 100+ location outpatient rehab network across New York, New Jersey, and Pennsylvania, serving orthopedic, sports, workers' comp, and Medicare patients. The tech stack is clinically sparse—relying on ADP, Salesforce, HubSpot, and Waystar for payroll, revenue cycle, and patient engagement—with no EMR or practice-management system visible, suggesting a fragmented workflow infrastructure. Hiring is heavily clinical (96% of open roles), concentrated in junior and mid-level positions, and accelerating; paired with reported staff shortages and vacation-coverage friction, this signals an organization scaling clinician volume faster than operational maturity can absorb.
Notable leadership hires: Clinical Director
JAG Physical Therapy is a large outpatient physical therapy operator with over 100 clinics across the Northeast (New York, New Jersey, Pennsylvania). The company treats general orthopedic, sports, and soft-tissue injuries, workers' compensation cases, and Medicare populations through a team of licensed physical therapists, athletic trainers, and exercise physiologists. The business is structured around multi-program offerings—including total joint programs and athletic training contracts—and is managing significant operational complexity around reimbursement processing, census targets, and staffing continuity. Headquarters is in Bridgewater, New Jersey, with workforce size in the 501–1,000 range and active expansion, particularly in market entry campaigns.
ADP (payroll), Salesforce and HubSpot (sales/marketing), Waystar (revenue cycle), AWS EMR (data), Microsoft Office/Teams/SharePoint (collaboration), and Adobe Premiere Pro (content). No clinical EMR or practice-management system appears in their active stack.
Reimbursement complexity and its impact on patient care, staff shortages and vacation coverage, meeting census targets, workflow development, and cash-flow maintenance. Internal pain points center on staffing compliance and performance management.
Other companies in the same industry, closest in size