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iOPEX Technologies Tech Stack

Agentic AI and automation for enterprise operations and BPO workflows

Information Technology & Services San Jose, CA 1,001–5,000 employees Founded 2009 Privately Held

iOPEX is an enterprise automation and agentic AI services firm built around Salesforce, ServiceNow, and machine learning (TensorFlow, PyTorch, Hugging Face). The stack reveals a dual focus: workflow automation via enterprise platforms (Salesforce, ServiceNow) paired with LLM-based solutions and scalable ML agents. Active projects span asset tracking, ML algorithm development, and ServiceNow portal work—suggesting they're extending platform capabilities with intelligence layers rather than replacing them. Hiring remains modest (15 open roles, zero posted in the last 30 days), with sales roles (7) outpacing engineering (5), consistent with a services-led delivery model.

Tech Stack 27 technologies

Core StackTableau Palo Alto Networks ServiceNow React JavaScript Salesforce Apex Python TensorFlow PyTorch Hugging Face Selenium Java SQL SASE SIEM Salesforce Sales Cloud Service Cloud Visualforce Lightning Web Components Salesforce Flow Salesforce CPQ Salesforce Lightning Design System ServiceNow App Engine REST SOAP Genesys

What iOPEX Technologies Is Building

◆Challenges

Managing valuable assets efficiently
Ensuring compliance with regulations
Meeting tight deadlines for stakeholder requests
Retrieving data from vast amounts of data
High volume staffing
Fast pace bpo industry
Employee retention challenges
Streamlining customer service workflows
Identifying upsell opportunities
Ensuring effective utilization

▲Active Projects

Implementing asset tracking and inventory control systems
Developing asset management policies
Post campaign analysis
Data retrieval for advertising clients
Llm-based solutions
Scalable ml algorithms and sophisticated agents
Servicenow portal development
Custom application development
Integration management

Hiring Activity

Minimal15 roles · 0 in 30d

Department

Sales

7

Engineering

5

Data

1

HR

1

Ops

1

Seniority

Mid

5

Senior

5

Junior

3

Lead

1

Manager

1

Notable leadership hires: Sales Director

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About iOPEX Technologies

iOPEX Technologies, founded in 2009 and headquartered in San Jose, is a services firm focused on enterprise transformation through agentic AI and intelligent automation. The company serves over 70 global brands, working across product engineering, software QA, DevOps, cloud services, and customer support operations. Core capabilities include Salesforce and ServiceNow implementation, data retrieval and analysis (SQL, Tableau), ML-driven solutions (TensorFlow, PyTorch, Hugging Face), and workflow automation via REST/SOAP integrations. The company operates a distributed workforce across the Philippines, Taiwan, India, and the United Kingdom, reflecting a global delivery model typical of high-volume services organizations.

HeadquartersSan Jose, CA

Company Size1,001–5,000 employees

Founded2009

Hiring MarketsPhilippines, Taiwan, India, United Kingdom

Frequently Asked Questions

What is iOPEX Technologies' tech stack?

iOPEX uses Salesforce (Sales Cloud, Service Cloud, CPQ, Lightning), ServiceNow, Python, TensorFlow, PyTorch, Hugging Face, Tableau, SQL, Palo Alto Networks, Genesys, Selenium, and REST/SOAP for integrations.

What is iOPEX Technologies working on?

Active projects include LLM-based solutions, scalable ML algorithms and agents, asset tracking and inventory systems, ServiceNow portal development, data retrieval for advertising clients, and custom application integration management.