Institute on Aging Tech Stack

Comprehensive aging services and elder care for Bay Area seniors

Hospitals and Health Care San Francisco, CA 501–1,000 employees Founded 1985 Nonprofit

Institute on Aging operates a sprawling care delivery network across Northern California—home care, PACE programs, adult day centers, crisis lines, and case management—with a heavily healthcare-staffed org (76 of 94 active roles). The tech stack is enterprise Microsoft (Azure, Workday, Power Platform) plus nonprofit fundraising tools (Raiser's Edge, Blackbaud), suggesting operational maturity around HR and donor management. Pain points cluster around care coordination, referral generation, and operational scaling, while active projects signal expansion into Southern California and automation of manual workflows.

Tech Stack 27 technologies

Core StackHubSpot Salesforce Active Directory Workday Power Platform Power Automate Power Apps Azure Functions Zoom Azure Raiser's Edge Blackbaud Excel Teams Raiser's Edge NXT Microsoft 365 Dataverse SharePoint Outlook Azure Logic Apps Word Microsoft Office PowerPoint Windows 7 macOS iOS Android

What Institute on Aging Is Building

◆Challenges

Coordinating community services for low-income older adults
Qualified referral generation
Barriers to accessing health care
Reducing healthcare system costs
Reducing unnecessary service funds usage
Improving care coordination
Scalable aging services
Sustainability of aging services
Manual tasks
Inefficient processes

▲Active Projects

Ai capabilities implementation
On lok pace program
Rehab/maintenance exercise program
Recreation program
Research studies and data collection
Developing new ioa regions in southern california and rural ca
Continuous quality improvement initiatives
Marketing initiatives
Dementia stimulation group activities
Companioa

Hiring Activity

Steady95 roles · 25 in 30d

Department

Healthcare

Support

Engineering

Sales

Executive

Finance

Ops

Seniority

Junior

Mid

Senior

Director

Manager

Notable leadership hires: Technology Director

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About Institute on Aging

Institute on Aging is a San Francisco-based nonprofit founded in 1985 that provides integrated health and social services for seniors across the Bay Area and beyond. The organization operates a diverse portfolio: home care and case management, adult day programs for dementia and Alzheimer's, the Program of All-Inclusive Care for the Elderly (PACE), emergency crisis support (The Friendship Line, Elder Abuse Prevention Program), and community referral services. With 501–1,000 employees, IOA serves low-income and publicly insured seniors across multiple counties, balancing clinical care delivery with advocacy and preventive services. Current strategic priorities include geographic expansion into Southern California and rural California, quality improvement initiatives, and adoption of AI capabilities to address operational inefficiencies.

HeadquartersSan Francisco, CA

Company Size501–1,000 employees

Founded1985

Hiring MarketsUnited States

Frequently Asked Questions

What technology does Institute on Aging use?

IOA uses Azure cloud infrastructure, Microsoft 365 suite, Workday for HR, Salesforce and HubSpot for CRM, Raiser's Edge/Blackbaud for fundraising, and Power Platform tools (Power Automate, Power Apps) for workflow automation. No major tech migrations or new vendor adoptions are currently active.

What is Institute on Aging working on?

Key projects include AI capabilities implementation, expansion of the On Lok PACE program, launch of rehab and recreation programs, research studies, geographic expansion into Southern California and rural California, quality improvement initiatives, and marketing campaigns. Manual process automation and care coordination efficiency are central themes.