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Intelegencia Tech Stack

Customer experience and BPO services for Fortune 1000 enterprises

IT Services and IT Consulting Atlanta 1,001–5,000 employees Founded 2009 Privately Held

Intelegencia operates as a service delivery firm built around customer care, quality assurance, and digital transformation work for large enterprises. The tech stack is operational rather than product-engineering focused—heavy on Microsoft Office, SAP, Oracle, and domain-specific tools like HubSpot and Magento. Hiring velocity is steady with a support-heavy department mix and active effort on training assessments and SLA compliance, indicating execution focus on service delivery quality and staff readiness.

Tech Stack 41 technologies

Core StackWindows Server Linux MySQL SQL Server Bill.com WordPress Mailchimp SAP Oracle QuickBooks Magento HubSpot Google Analytics Word Excel PowerPoint Microsoft Access IIS Google Sheets QuickBooks Online Microsoft Office Campaign Monitor Elementor Google Docs CRM Google Marketing Platform Google Search Console Lighthouse FTP HTML+10 more

What Intelegencia Is Building

◆Challenges

Compliance with regulations
Site migrations
Identifying training needs
Meeting service level targets
Reducing poor performance interactions
Ensuring system uptime
Maintaining sla compliance
Escalation management
Reducing billing errors
Analyzing performance metrics

▲Active Projects

Quality control monitoring formats and standards
Customer and client improvement programs
Site migrations
Ui improvements
Training assessments
Impactful marketing campaigns
Email and website marketing
Process documentation and quality improvement projects
Credit card customer service training program
New hire onboarding program

Hiring Activity

Steady35 roles · 10 in 30d

Department

Support

11

Ops

10

Finance

6

Marketing

3

HR

2

Logistics

2

Sales

1

Security

1

Seniority

Mid

14

Junior

10

Senior

7

Lead

3

Manager

2

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About Intelegencia

Intelegencia is a business services firm founded in 2009 that provides customer experience, BPO, software development, QA, analytics, and cloud services to over 100 clients including Fortune 1000 companies. The company operates globally with offices in the U.S., Europe, India, and the Philippines, delivering both onshore and offshore capacity. Core offerings span digital transformation, customer care, e-commerce, quality assurance, and analytics. The organization balances onshore prestige and offshore scale to manage cost while serving multinational clients across North America, EMEA, and APAC.

HeadquartersAtlanta

Company Size1,001–5,000 employees

Founded2009

Hiring MarketsPhilippines

Frequently Asked Questions

What is Intelegencia's primary service focus?

Customer experience, BPO, quality assurance, digital transformation, and software architecture for enterprise clients. The company supports over 100 clients globally, with a blend of onshore and offshore delivery.

Where does Intelegencia have offices?

United States (Atlanta headquarters), Europe, India, and the Philippines. Current hiring is concentrated in the Philippines.

What tools does Intelegencia use in its delivery?

Microsoft Office suite (Word, Excel, PowerPoint, Access, Server), Linux, MySQL, SQL Server, SAP, Oracle, HubSpot, Magento, and Google Marketing Platform for analytics and campaign management.