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The Institute for Family Health Tech Stack

Community health center network serving underserved populations across New York

Hospitals and Health Care New York, NY 1,001–5,000 employees Founded 1983 Nonprofit

The Institute for Family Health is a 1,000+ person nonprofit community health center network founded in 1983, operating primary care, mental health, dental, and social support clinics across medically underserved areas. Their tech footprint is clinic-standard (Epic EHR, MyChart, Dentrix) with no major stack shifts underway — operationally stable but internally friction points reveal scaling challenges: staff recruitment and retention gaps, grant reporting overhead, and patient flow bottlenecks suggest the organization is resource-constrained despite active hiring (44 roles in the last 30 days).

Tech Stack 13 technologies

Core StackEpic Systems MyChart Windows Word Excel PowerPoint Microsoft Office Outlook SharePoint Epic Dentrix EHR Crystal Reports

What The Institute for Family Health Is Building

Challenges

  • Quality performance measures
  • Staff recruitment and orientation
  • Meeting productivity goals
  • Childcare support
  • Grant reporting
  • Retention in care
  • Viral load suppression
  • Ensuring compliance with funder expectations
  • Billing discrepancies
  • Improving patient flow

Active Projects

  • Cqi projects
  • Interdisciplinary health center-based qi program
  • Cqi endeavors/projects
  • Insurance outreach strategy implementation
  • Health curriculum implementation
  • Diabetes program
  • Contract revisions for new pharmacy opportunities
  • Administrative performance improvement activities
  • Cancer screening navigation programming
  • Prostate cancer education program promotion

Hiring Activity

Steady130 roles · 45 in 30d

Department

Healthcare
115
Finance
4
HR
2
Ops
2
Planning
1
Support
1

Seniority

Mid
57
Junior
46
Senior
8
Manager
5
Director
4
Staff
3
Lead
1
VP
1

Notable leadership hires: Medical Director, Program Director

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About The Institute for Family Health

The Institute for Family Health operates a federally qualified community health center network dedicated to improving access to affordable, patient-centered primary care in underserved communities. The organization provides primary care, mental health, dental care, social support services, specialty care (podiatry, ophthalmology), diabetes education, women's and men's health, HIV/AIDS care, and after-hours clinics. All services are offered regardless of patients' ability to pay. Beyond clinical delivery, the organization runs health professions training programs, conducts health disparities research, and advocates for health equity. The team of 1,001–5,000 spans healthcare delivery (majority), with smaller finance, HR, operations, and planning functions. Current projects center on quality improvement initiatives, diabetes and cancer screening programs, pharmacy partnerships, and health curriculum implementation.

HeadquartersNew York, NY
Company Size1,001–5,000 employees
Founded1983
Hiring MarketsUnited States

Frequently Asked Questions

What electronic health record system does Institute for Family Health use?

The organization uses Epic Systems (and Epic) as its primary EHR, alongside MyChart for patient-facing portals and Dentrix for dental practice management. Crystal Reports is used for reporting and analytics.

What programs is Institute for Family Health developing?

Active projects include quality improvement programs, diabetes care initiatives, cancer screening navigation, prostate cancer education, health curriculum implementation, and insurance outreach strategy expansion to support patient access.

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