ING Luxembourg Tech Stack

Retail and wholesale banking operations in Luxembourg with regulatory and process automation focus

Banking Luxembourg 501–1,000 employees Founded 1960 Public Company

ING Luxembourg operates a 501–1,000-person banking division built on Microsoft Office infrastructure (Excel, PowerPoint, Access, VBA) paired with Bloomberg, Power BI, and ServiceNow. The hiring mix skews heavily toward interns and finance roles, with active projects centered on regulatory reporting, process automation, and risk management—suggesting a compliance-heavy operating model. Pain points around KYC data oversight, information risk, and reporting optimization indicate ongoing friction between legacy tooling and regulatory demands.

Tech Stack 12 technologies

Core StackCanva Power BI ServiceNow Excel Word PowerPoint VBA Outlook Microsoft Office Microsoft Access SharePoint Bloomberg

What ING Luxembourg Is Building

◆Challenges

Ensuring regulatory compliance of kyc data
Improving oversight and operational processes
Reducing information risk
Consolidating teams
Implementing security frameworks
Optimise reporting system
Improve and automate internal processes
Attract and retain talents
Pay equity transparency
Regulatory compensation governance

▲Active Projects

Dora readiness initiative
Service level management
New tools for private banking risks
Optimise reporting system
Finance & regulatory reporting package
Improve and automate internal processes
Annual compensation cycle
Job architecture
International mobility
Improving procedures in line with group regulations

Hiring Activity

Accelerating25 roles · 10 in 30d

Department

Finance

Ops

Data

Sales

Security

Support

Product

Seniority

Intern

Lead

Mid

Director

Manager

Senior

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About ING Luxembourg

ING Luxembourg is the country headquarters for ING's European banking operations, serving retail, private, and wholesale banking customers. The organization supports three main banking divisions: retail (personal and business banking), private banking (wealth management), and wholesale banking (corporate and institutional services). As a public company founded in 1960, ING Luxembourg operates under strict EU and Luxembourg financial regulation. The current focus is on process modernization, regulatory compliance automation, and operational consolidation—evidenced by active initiatives in service level management, KYC data governance, and internal reporting optimization.

HeadquartersLuxembourg

Company Size501–1,000 employees

Founded1960

Hiring MarketsLuxembourg

Frequently Asked Questions

What tech stack does ING Luxembourg use?

Core stack: Microsoft Office suite (Excel, Word, PowerPoint, VBA, Outlook, Access, SharePoint), Bloomberg, Power BI, ServiceNow, and Canva. These support finance, compliance, and operational workflows across the 500+ person organization.

What are ING Luxembourg's top operational priorities?

Active projects include DORA readiness, service level management, KYC compliance, finance and regulatory reporting optimization, process automation, and job architecture restructuring. Pain points focus on regulatory compliance, reporting consolidation, and talent retention.