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ILHA SERVICE TECNOLOGIA LTDA. Tech Stack

IT services and hardware manufacturing for Brazilian enterprises

IT Services and IT Consulting São José, Santa Catarina 1,001–5,000 employees Founded 1991 Privately Held

ILHA SERVICE is a 30+ year-old IT services and computer manufacturing company anchored in Brazil's Santa Catarina region. The company operates across managed services (helpdesk, monitoring, field support), hardware sales (Dell reseller, in-house manufacturing with Inmetro/HCL certifications), and infrastructure work. A support-heavy hiring mix (63 of 88 active roles) combined with ongoing pain points around incident reduction and knowledge base improvement suggests the company is scaling operational delivery while wrestling with process efficiency — typical of a growing regional MSP moving from reactive to proactive service models.

Tech Stack 87 technologies

Core StackPower BI Windows Server PHP .NET JavaScript Linux Azure DevOps Ubuntu Microsoft Project Windows Outlook Teams OneDrive Microsoft 365 Bizagi Bizagi Modeler Visio Microsoft Office ITIL Windows 7 VPN Word Excel PowerPoint LibreOffice Windows 10 Windows 11 OpenOffice Microsoft Endpoint Manager GLPI+53 more

What ILHA SERVICE TECNOLOGIA LTDA. Is Building

◆Challenges

Continuous process automation
Reducing incident volume
Public procurement contract negotiation
Financial process efficiency improvement
Improving knowledge base
Ensuring service availability
Public procurement processes
Improving technical support
Vacation coverage
Data quality and reliability

▲Active Projects

Financial process improvement projects
Public procurement contract negotiation projects
Implantação de equipamentos
Public tender proposal development
Equipment implementation project
Social media engagement
Implement load balancing with microsoft nlb
Automate administrative tasks with scripts
Capacity planning for windows server environments

Hiring Activity

Accelerating90 roles · 85 in 30d

Department

Support

63

Engineering

11

Ops

3

HR

2

Sales

2

IT

1

Administration

1

Data

1

Seniority

Mid

39

Junior

32

Senior

11

Manager

5

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About ILHA SERVICE TECNOLOGIA LTDA.

ILHA SERVICE provides IT services, support contracts, and computer hardware to mid-market and government organizations across Brazil. The company manufactures its own computers (certified under Portaria 170 and HCL standards) and holds ISO 9001 certification for IT services delivery. Core service lines include helpdesk, field support, network monitoring, IT infrastructure management, and staff augmentation. The company is also an authorized Dell reseller. Current operational focus spans Windows and Microsoft ecosystems (Project, 365, Teams, Endpoint Manager) alongside Linux environments, with active work in financial process optimization, public procurement, and Windows Server capacity planning.

HeadquartersSão José, Santa Catarina

Company Size1,001–5,000 employees

Founded1991

Hiring MarketsBrazil

Frequently Asked Questions

What is ILHA SERVICE's tech stack?

Primary: Windows, Windows Server, Microsoft 365, Teams, Outlook, Azure DevOps, Power BI. Secondary: Ubuntu, Linux, .NET, PHP, JavaScript. Tools: GLPI, Microsoft Endpoint Manager, Bizagi Modeler, LibreOffice.

What is ILHA SERVICE working on?

Equipment implementation, Windows Server capacity planning, load balancing with Microsoft NLB, financial process improvement, public procurement contracts, and administrative task automation via scripts.