Interactive Investor operates a public investment platform for UK retail investors, managing £80 billion in assets across ISAs, pensions, and trading accounts. The tech stack (React, Snowflake, Python, Salesforce) reflects a dual operational shape: customer-facing product modernization (design system v2 underway, React frontend) paired with heavy CRM and automation investment (Salesforce Agentforce adoption, Service Cloud Voice rollout). Security and threat intelligence rank as active projects, signaling heightened focus on asset protection—a natural priority for a 501-1k-person fintech managing half a million customer accounts.
Notable leadership hires: End User Services Lead
Interactive Investor is a UK-listed investment platform founded in 1995, headquartered in Manchester with offices in Leeds and London. The platform provides ISAs (tax-free savings), personal pensions (SIPPs), and stock trading accounts to over 500,000 UK investors, with £80 billion in assets under management. Revenue is earned through flat monthly subscription fees rather than transaction charges. The company employs 1,000+ staff across product, operations, customer support, and security functions, with active hiring concentrated in engineering, operations, and finance roles.
Salesforce (core CRM), Snowflake (data warehouse), React (frontend), Python (backend), and SQL for development. For testing: Selenium, Playwright, and WebdriverIO. Currently adopting Service Cloud Voice and Agentforce.
Manchester, Greater Manchester, UK. The company also operates offices in Leeds and London and employs 1,000+ staff across these locations.
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