Tower infrastructure operator across emerging African and Latin American markets
IHS Towers operates 37,000+ communication towers across seven emerging markets, with a tech stack heavily centered on ServiceNow (ITOM, FSM, Studio) for field service and IT operations management. Active hiring spans operations, engineering, finance, and security across UAE, UK, Brazil, and West Africa — reflecting concurrent scaling of infrastructure monitoring and internal controls. Current project focus reveals an organization in a transformation phase: consolidation system design, audit gap remediation, regional security implementation, and site acquisition process overhaul all run in parallel, suggesting significant operational restructuring.
IHS Towers is an independent tower infrastructure operator and shared communications platform with over 37,000 sites across Brazil, Cameroon, Colombia, Côte d'Ivoire, Nigeria, South Africa, and Zambia. The company manages owned and leased tower assets, provides collocation services, and operates managed services for mobile carriers and tower co-tenants. IHS has invested in hybrid energy infrastructure (solar) and built network operating centers for remote site monitoring. The organization is a public company headquartered in London with 1,001–5,000 employees and active operations across its portfolio markets.
ServiceNow (ITOM, FSM, Studio), SAP, Oracle, Dynamics 365, Power BI, Google Earth, Zendesk, and Office 365 suite. ServiceNow appears to anchor field service and IT operations workflows.
Consolidation system design, audit remediation, regional security implementation, site acquisition process improvement, supplier optimization, and internal controls strengthening—indicating major operational transformation initiatives.
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