Nonprofit providing residential, vocational, and behavioral health services for intellectual and developmental disabilities
I Am Boundless operates a multi-service nonprofit network across Ohio serving individuals with intellectual and developmental disabilities and behavioral health needs. The organization is actively scaling its healthcare workforce (158 open roles) while simultaneously tackling internal process fragmentation—leadership has flagged gaps between directors and managers and departmental alignment issues as core challenges. The tech stack is administratively focused (Salesforce, Raiser's Edge for fundraising, Microsoft 365 backbone) rather than clinically sophisticated, which aligns with active projects around care coordination, compliance (Ohio Individual Service Plans), and new referral partner development.
I Am Boundless is a nonprofit organization founded in 1980 (originally as Franklin County Residential Services) and based in Worthington, Ohio. The organization serves individuals with intellectual and developmental disabilities and behavioral health challenges across the state through a portfolio of services including residential support, vocational habilitation, applied behavior analysis, outpatient care, adult day services, and community integration programs. With 1,001–5,000 employees, the organization operates as a family of interconnected nonprofits. Service delivery emphasizes person-centered care and community participation; current operational focus includes expanding specialized programs, improving care coordination processes, and scaling patient acquisition and referral partnerships.
I Am Boundless provides support to individuals with intellectual and developmental disabilities and behavioral health challenges, offering residential care, vocational habilitation, ABA, outpatient services, and community integration programs across Ohio since 1980.
The organization's primary tech stack includes Salesforce (CRM/program management), Raiser's Edge (nonprofit fundraising), Microsoft 365, SQL, and standard office applications. No advanced clinical or AI tools are currently deployed.