Hyperoptic Tech Stack
Full-fibre broadband provider scaling UK coverage to millions of homes
Hyperoptic delivers full-fibre broadband directly to buildings across the UK, competing on speed (48x faster upload than national average) and service quality (more 5-star Trustpilot ratings than Sky, BT, and Virgin Media combined). The hiring mix is heavily weighted toward sales (20 roles) with sparse engineering (2 roles), reflecting a distribution-and-customer-acquisition phase rather than product development. Active projects centre on extending coverage to one million homes and embedding delivery frameworks, while pain points cluster around sales conversion, churn reduction, and compliance-as-scale — typical of a rapidly growing infrastructure business hitting operational friction.
Tech Stack 14 technologies
What Hyperoptic Is Building
◆Challenges
- Increasing sales conversion rate
- Expanding broadband coverage
- Identifying gaps and emerging issues
- Maintaining same‑day activation
- Compliance-as-process mindset
- High-priority risk mitigation
- High growth, high pressure environment
- Meeting sales targets
- Reducing customer churn
- Improving paid media efficiency
▲Active Projects
- Extend full fibre broadband to one million homes
- Outbound upsell campaign
- Compliance programme design and maintenance
- Policy development and implementation
- Mid‑term strategy development
- Delivery framework implementation
- Mid‑term strategy for new build function
- Delivery framework embedding
- Thp delivery
- Performance monitoring framework
Hiring Activity
Department
Seniority
Notable leadership hires: Risk & Compliance Director
