Water heater rental and HVAC solutions provider across Quebec
HydroSolution operates a 65-year-old water heater rental and sales business that pivoted into heat pumps and water-leak detection systems in 2021. The tech stack is Microsoft-centric (Dynamics 365, Power BI, Azure DevOps) with HR and contact-center tools (Dayforce, Genesys), reflecting a traditional operations-heavy business undergoing modernization—data migration to ERP and new reporting tools are active priorities, and leadership is actively rebuilding sales practices and internal processes.
Notable leadership hires: Operations Director
HydroSolution rents and sells water heaters, heat pumps, EV charging stations, and water-leak detection systems to residential homeowners, tenants, condo boards, real-estate investors, and builders across Quebec. Founded by Hydro-Québec in 1958 to promote electric water heating adoption, the company transitioned to private ownership in 2005 while maintaining its core rental-and-service model. The product portfolio expanded in 2021 to include heating and cooling solutions. Sales, operations, and engineering teams are focused on process optimization, ERP implementation, and strengthening partner and customer engagement.
Primary stack: Microsoft Dynamics 365, Excel, Power BI, Azure DevOps. Supporting tools include Genesys for contact center, Dayforce for HR, Google Analytics and Ads for marketing, MailChimp for email, and SurveyMonkey for research.
Anjou, Québec, Canada. The company operates exclusively in Quebec and hires only within Canada.
Active projects include ERP and data migration, implementation of new sales practices, development of reporting tools, website content updates, and employer brand initiatives. Sales process optimization and partner complaint management are key operational focus areas.
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