Hotel Shops Tech Stack

Travel retail operator across hotels, airports, and cruise ports in the Caribbean and Mexico

Retail Jamaica 1,001–5,000 employees Founded 1975 Privately Held

Hotel Shops operates travel retail across five countries with ~50 years in the space, managing properties in hotels, airports, and cruise terminals. The tech stack reveals a marketing-first operation: heavy spend on performance advertising (Google Ads, Meta, LinkedIn), strong SEO tooling (SEMrush, Ahrefs), and CRM/automation infrastructure (HubSpot, ActiveCampaign, Mailchimp). The hiring skew—66 of 111 open roles in sales, 88 junior-level across the org—and the pain-point focus on reducing cost per lead and stopping wasted spend signal a company scaling volume acquisition while trying to tighten operational efficiency.

Tech Stack 48 technologies

Core StackGoogle Ads Meta Ads ActiveCampaign HubSpot Mailchimp Adobe Illustrator Adobe Premiere Pro LinkedIn Ads Power BI Kotlin Node.js C# React Laravel SQL Server WhatsApp Business Google Analytics 4 Google Search Console SEMrush Ahrefs Photoshop InDesign Microsoft Planner Microsoft Office Excel PowerPoint Word GPS Git Teams+16 more

What Hotel Shops Is Building

◆Challenges

Optimizing resources
Minimizing operational losses
Mitigating legal risks
Increasing destination wedding photography sales
Ensuring information reliability
Reducing cost per lead
Migrating from volume strategy
Stop wasting spend
Maximizing roi of digital campaigns
Detecting retail fraud

▲Active Projects

Digital marketing strategy for destination wedding photography
Seo strategy for hotel website
Marketing automation and lead nurturing funnel
Retargeting and lookalike audience strategy
Content strategy for andromeda segmentation
Daily budget control to prevent waste
Special operational events
Inventory counts
Daily store audits
Promotion impact analysis

Hiring Activity

Decelerating110 roles · 30 in 30d

Department

Sales

Ops

Logistics

Finance

Engineering

Marketing

Legal

Seniority

Junior

Mid

Senior

Manager

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About Hotel Shops

Hotel Shops is a travel retail operator based in Jamaica, serving travelers across hotels, airports, and cruise ports in Jamaica, Mexico, Republic of Dominica, Saint Lucia, and Grenada. The company employs 1,001–5,000 people and has operated in the space since 1975. Current work focuses on digital marketing strategy, SEO for hotel properties, marketing automation, and inventory/store operations. Active challenges include optimizing resource allocation, reducing digital marketing cost per lead, and detecting retail fraud across physical locations.

Company Size1,001–5,000 employees

Founded1975

Hiring MarketsMexico

Frequently Asked Questions

What tech stack does Hotel Shops use?

Google Ads, Meta Ads, Google Analytics 4, HubSpot, ActiveCampaign, Mailchimp, Power BI, React, Node.js, SQL Server, and LinkedIn Ads. The mix reflects a marketing-operations-heavy infrastructure with limited engineering (3 active engineering roles).

Where is Hotel Shops actively hiring?

Currently hiring in Mexico. The company operates across five countries (Jamaica, Mexico, Dominican Republic, Saint Lucia, and Grenada) but active recruitment is concentrated in Mexico.