Home medical equipment and respiratory therapy services across Southwest U.S.
HME Specialists operates a multi-location medical equipment and therapy distributor (13 storefronts across New Mexico and West Texas) with operational pain concentrated in insurance workflows—prior authorizations, billing codes, reimbursement timing—and supply-chain coordination (delivery scheduling, fleet maintenance, inventory). The tech stack is heavily financial-systems focused (Sage Intacct, NetSuite, SAP, Oracle, QuickBooks), suggesting the acute challenge is backend reconciliation of insurance claims and patient billing across fragmented healthcare payers, not clinical or user-facing tools.
HME Specialists is a privately held home medical equipment provider delivering oxygen, sleep, enteral, infusion, wound care, and mobility solutions to patients across New Mexico and West Texas. Founded in 2001, the company operates 13 retail locations and maintains a fleet for expedited delivery and hospital discharge support. The customer base spans pediatric and adult populations, with service delivery handled by clinical and support teams trained in equipment setup, therapy monitoring, and patient education. Revenue operations center on insurance reimbursement processing, which is complex due to prior authorization requirements, coding accuracy, and payer-specific billing rules.
HME Specialists uses Sage Intacct and NetSuite as primary ERP platforms, supplemented by SAP, Oracle, QuickBooks, and Excel for accounting, payroll, and financial reporting workflows.
HME Specialists specializes in oxygen therapy, CPAP/BiPAP sleep therapy, non-invasive and invasive ventilation, home infusion (TPN and IV antibiotics), power wheelchairs, enteral tube feeding, and wound care across 13 locations in New Mexico and West Texas.
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