Water damage and fire restoration with insurance claims coordination
HighGround operates a regional restoration and reconstruction contracting business handling water, fire, and mold damage claims. The tech stack reveals an operations-first posture: Xactimate (damage estimation), Sage Intacct (accounting), Salesforce (referral partner management), and Samsara (field crew tracking) sit at the core—typical of field service and insurance-adjacent contractors. Hiring velocity is accelerating with 154 roles posted in the last 30 days, skewing heavily toward construction crews and sales, while the project backlog highlights active expansion into all service territories and new revenue channels like an AI sales coaching platform.
Notable leadership hires: Mitigation Crew Chief, Crew Chief, Restoration Crew Chief, Water Damage Crew Chief
HighGround provides 24/7/365 emergency restoration services for residential and commercial water, fire, and mold damage, bundling initial mitigation and cleanup with reconstruction contracting. The business model chains claims processing through insurance carriers to reduce friction for customers and referral partners (plumbers, contractors, property managers). The company operates across multiple service territories and maintains a network of commercial partners through education, analytics reporting, and incentive programs designed to drive referral volume and partner activation. At 501–1,000 employees, the operational footprint spans crew dispatch, project management, sales partnership, and finance functions across the United States.
Xactimate is the core damage assessment tool, paired with Salesforce for insurance partner coordination and Sage Intacct for project accounting and financial tracking.
Irving, Texas. The company was founded in 2020 and is privately held, with 501–1,000 employees and U.S.-based hiring.