Blood and biological products collection and distribution for Québec hospitals
Héma-Québec operates a complex supply chain for human-derived biological products—blood, stem cells, tissue, breast milk—moving 820,000+ units annually to Québec hospitals. The tech stack is entirely SAP-centric (S/4HANA, Fiori, GRC, EWM, SuccessFactors), reflecting enterprise-grade operational needs around compliance, donor management, and logistics. Active hiring skews toward healthcare operations and logistics roles, with concurrent projects in SAP EWM implementation and predictive donor-behavior scoring—indicating focus on process optimization and donor retention as internal pain points.
Héma-Québec is a nonprofit responsible for collecting, processing, and distributing blood and related biological products across Québec's healthcare system. Founded in 1998, the organization manages a network of 255,000 registered donors and nearly 1,500 employees across collection sites, processing labs, and hospital delivery. Annual volume of 820,000 products delivered reflects the scale and time-criticality of their supply chain. Operations are underpinned by SAP enterprise systems covering procurement, inventory, warehouse management, workforce planning, and analytics—with security, regulatory compliance, and distribution efficiency as core operational drivers.
Héma-Québec's core systems are SAP-based: S/4HANA (ERP), Fiori (UI), GRC (governance/risk/compliance), EWM (warehouse management), SuccessFactors (HR), and BusinessObjects (BI). They also use Microsoft Fabric, Power BI, and Office for analytics and productivity.
Key projects include SAP EWM module implementation, distribution process optimization for biological products, SAP security architecture, donor behavior predictive scoring, and cloud analytics integration—addressing internal pain points in logistics efficiency and donor retention.
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