Heartland Family Service Tech Stack
Community mental health and family services nonprofit serving 120k+ annually across Nebraska and Iowa
Heartland Family Service operates a Microsoft-centric infrastructure (Windows, SQL Server, SharePoint, Microsoft 365) paired with UltiPro for HR and Cherwell for IT service management—a typical healthcare nonprofit tech posture focused on operational stability rather than innovation velocity. The hiring surge (51 roles posted in the last 30 days, primarily clinical and support staff) reflects expansion of crisis care, transitional housing, and trauma-informed treatment programs, while pain-point data reveals structural challenges: limited respite bed capacity, donor cultivation friction, and fragmented care coordination across partner providers.
Tech Stack 11 technologies
What Heartland Family Service Is Building
◆Challenges
- Compliance with regulatory and accreditation requirements
- Limited access to mental health care
- Reducing barriers to service access
- Housing barriers for participants
- Limited respite bed availability
- Identifying and cultivating donors
- Helping participants obtain self-sufficiency
- Unit vacancy management
- Coordinating care across providers
- Increasing in-kind donations
▲Active Projects
- Bridges transitional living
- Assertive community treatment program
- Bridges crisis care
- Trauma-informed practices
- Integrated treatment
- Rapid rehousing program
- Choosing non-violence group for men
- Substance abuse treatment center for women with children
- United way fundraising campaign
- Permanent supportive housing program
Hiring Activity
Department
Seniority
Notable leadership hires: Team Lead, Clinical Director, Associate Clinical Director
