Home health care provider across 25 New York counties
HCR Home Care operates a regional home health network covering 25 counties in New York, with a predominantly clinical workforce (96 healthcare roles vs. 2 HR, 1 marketing). Active hiring is decelerating despite 108 open roles, signaling either market saturation or internal capacity constraints — a common pattern in health-care supply networks. The tech stack is entirely off-the-shelf (ADP, Teams, Outlook, RightFax) with no proprietary or specialized healthcare IT adoption, suggesting operations remain heavily manual despite documented pain around documentation accuracy and regulatory compliance.
HCR Home Care is a privately held home health agency founded in 1978 and now in its 45th year of operation. The company serves 25 counties across New York State, employing 501–1,000 staff across nursing, therapy, and aide services. HCR is structured as an employee-owned entity and operates a Medicaid Health Home care management program launched in 2016, which now represents a significant growth vector. The business model spans direct patient care delivery (home health aides, RNs, PTs, OTs, speech therapists, dietitians, social workers) and managed care administration through HCR Care Management, LLC.
Rochester, NY. The company serves 25 counties across New York State and hires exclusively in the United States.
ADP (payroll/HR), Microsoft Teams, Outlook, ADP Workforce Now, RightFax (fax management), plus standard Adobe and social media tools. No specialized healthcare IT systems are listed as actively in use.
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