Franchise retailer operating 200+ stores across home and office categories in 8 markets
Harvey Norman is a public franchise operator running stores across Australia, New Zealand, UK, Ireland, Slovenia, Croatia, Singapore, and Malaysia in electrical, furniture, computers, and home improvement categories. The tech stack is Microsoft-centric (365, Dynamics 365 Business Central, Power Platform) with enterprise infrastructure (Cisco, Juniper, Fortinet, F5) — typical of a large retail organization. Active hiring across engineering, marketing, and ops with a Dayforce HCM transformation underway suggests infrastructure modernization to support franchise scaling and cross-border operations.
Harvey Norman Holdings Ltd is a public company and franchisor that licenses independent operators to run retail stores selling home and office products across electrical, computers, furniture, bedding, lighting, and flooring categories. The business spans eight countries and operates as a franchise model rather than company-owned stores. The organization supports a 10,000+ employee base and is currently undertaking digital and operational transformation projects, including a shift to Dayforce for human capital management, inventory optimization across distribution networks, and improved order management processes.
Primary tools: Microsoft 365, Dynamics 365 Business Central, Power BI, Power Automate, ServiceNow, Azure, plus Cisco/Juniper/Fortinet for networking. Recently adopting Dayforce for HR systems.
Eight markets: Australia, New Zealand, UK, Ireland, Slovenia, Croatia, Singapore, and Malaysia. Headquarters in Homebush West, NSW, Australia.
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