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Health Alliance Plan Tech Stack

Michigan nonprofit health insurer serving individuals, employers, and Medicare beneficiaries

Hospitals and Health Care Detroit, MI 501–1,000 employees Founded 1960 Nonprofit

Health Alliance Plan is a Detroit-based nonprofit health insurer operating six distinct product lines (group commercial, individual, Medicare, Medicaid, self-funded, and network leasing) under the Henry Ford Health System umbrella. The tech stack—Oracle ERP, Pega, Power BI, and SQL—reflects a traditional insurance operations footprint, while active hiring across ops, healthcare, sales, and engineering, combined with projects around Oracle Receivables upgrades and predictive revenue-cycle modeling, suggests ongoing modernization of core claims and billing workflows.

Tech Stack 11 technologies

Core StackPower BI Visio Microsoft Office SQL Excel Oracle ERP Oracle Receivables Pega Microsoft Access PowerPoint Word

What Health Alliance Plan Is Building

Challenges

  • Reducing scheduling errors
  • System changes impacting oracle receivables module
  • Retention and growth of medicare line
  • Medicare star rating improvement
  • Service level maximization
  • Call center productivity
  • Process improvements for sales renewal
  • Compliance oversight for agents
  • Monitoring system performance
  • Data integration issues

Active Projects

  • Oracle receivables module upgrade
  • Develop and present seminars on hap and insurance industry topics
  • Medicare stars initiatives
  • Process improvements for new sales and renewal
  • Audit support and procedure development
  • Call center statistical analysis reports
  • Continuing education processes
  • Provider complaint resolution
  • Predictive modeling for revenue cycle
  • Sales presentation standardization

Hiring Activity

Accelerating20 roles · 10 in 30d

Department

Ops
6
Healthcare
3
Sales
3
Engineering
2
Finance
2
Support
2
Operations
1
Underwriting
1

Seniority

Mid
7
Senior
6
Lead
3
Intern
2
Manager
2
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About Health Alliance Plan

HAP is a 501–1,000-person nonprofit health insurer founded in 1960 and headquartered in Detroit, Michigan as a subsidiary of Henry Ford Health System. The company offers commercial group health plans, individual coverage, Medicare Advantage and Medicaid products, plus self-funded and network-leasing arrangements. Beyond insurance underwriting, HAP operates wellness programs, disease management services, digital health tools, and community outreach. Current operational focus spans claims processing, provider networks, sales renewal, call-center performance, and Medicare Star quality ratings—core levers in the competitive health plan market.

HeadquartersDetroit, MI
Company Size501–1,000 employees
Founded1960
Hiring MarketsUnited States

Frequently Asked Questions

What tech stack does Health Alliance Plan use?

Primary stack includes Oracle ERP, Oracle Receivables, Pega for workflow, Power BI for analytics, SQL for data, and Microsoft Office suite. No recent tech adoptions or replacements are tracked.

Where is Health Alliance Plan headquartered?

Detroit, Michigan. HAP is a subsidiary of Henry Ford Health System and operates as a Michigan-based nonprofit since 1960.

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