GSMA is a nonprofit standards and advocacy organization for the mobile industry, operating from London with ~500–1,000 employees across 6+ countries. The stack reveals a Salesforce-heavy sales and marketing infrastructure (Marketing Cloud, Sales Cloud) paired with security tooling (SIEM, EDR, XDR, SOAR, MISP, OpenCTI), suggesting a hybrid operational model: Salesforce handles member and event revenue, while threat-intelligence and security tools point to a growing focus on data governance and incident response. Active hiring skews toward marketing and technology roles, with leadership expansion in India, indicating regional market development.
Notable leadership hires: Head of India
GSMA unifies the global mobile ecosystem through three operational pillars: Connectivity for Good (policy advocacy, digital inclusion, sustainability), Industry Solutions (technical standards and interoperability for 5G, IoT, and security), and Events (MWC in five cities plus the M360 regional series). The organization works across government, civil society, and 1,000+ member operators. Pain points center on automating manual processes, moving pilots to production, ensuring GDPR-compliant data handling, and helping traditional operators transition to technology companies. The active project mix—Open Gateway in China, CAMARA Linux Foundation work, audience segmentation, and automated marketing journeys—reflects a blend of technical standards development and sales-operations maturity.
Salesforce Marketing Cloud and Sales Cloud for CRM; SQL for data; SIEM, EDR, XDR, SOAR, MISP, and OpenCTI for security and threat intelligence; Office productivity tools (Word, Excel, PowerPoint).
Headquartered in London at 1 Angel Lane. Actively hiring in the United Kingdom, India, China, United Arab Emirates, Russia, and Kenya—with India leadership expansion noted.
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