Southeast Asia marketplace and SaaS platform for wellness and beauty service providers
GoWabi operates a two-sided marketplace connecting consumers to health, wellness, and beauty services across Southeast Asia, paired with an integrated SaaS/POS offering for salon and spa operators. Active development on AI integration, marketplace scaling, and home delivery expansion signals ambition to automate operations and grow supply-side density, though hiring concentrated in Thailand and pain-point clustering around partner retention and cancellation reduction suggest ongoing friction in balancing supply and demand.
GoWabi is a Southeast Asian health and wellness marketplace and SaaS provider. On the B2C side, the company operates a booking platform for consumers to discover and reserve beauty, spa, fitness, and medical tourism services. On the B2B side, GoWabi provides a SaaS/CRM tool with integrated POS capabilities to help salon, spa, and clinic operators manage operations and customer relationships. The platform supports multiple payment methods including credit card, Alipay, and BNPL. The company was founded in 2016 and is based in Bangkok, Thailand, with fewer than 200 employees.
GoWabi operates a B2C marketplace connecting consumers to wellness and beauty services, plus a B2B SaaS/POS subscription offering for service providers. The company is based in Thailand and serves multiple Southeast Asian markets with support for regional payment methods including Alipay and BNPL.
Current projects include AI integration across internal operations and customer-facing products, expanding the home delivery massage unit, improving the booking flow, enhancing merchant experience, partner activation, and scaling the two-sided marketplace. Internal focus areas include building scalable HR systems and improving team processes.
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