Expertis Master Servicer and Collections Tech Stack

NPL portfolio acquisition and master servicer platform for Latin American banks

Financial Services Santiago de Surco , Lima 51–200 employees Founded 2015 Privately Held

Expertis acquires and manages non-performing loan (NPL) portfolios across Latin America, acting as a master servicer between banks and collection agencies. The tech stack is analytics-focused (Python, SQL, Power BI, Tableau) rather than product-engineering heavy, reflecting a business model centered on portfolio analysis, operational oversight, and performance reporting. Active hiring is concentrated in finance and operations roles, with acute pain points around delinquent account recovery and collections-process efficiency — areas where they're building internal optimization capabilities.

Tech Stack 11 technologies

Core StackPython Power BI Tableau Canva Adobe Illustrator Bash SQL Microsoft Office Excel Genesys Genesys Cloud

What Expertis Master Servicer and Collections Is Building

◆Challenges

Bad debt collection
Managing bad debt portfolios
Reducing bad debt
Reducing manual task time
Recovering delinquent accounts
Recovering bad debt
Optimizing collections processes
Reducing delinquency rates
Improving collection campaign effectiveness
Lack of experienced collection staff

▲Active Projects

Contact strategy and client segmentation for collections campaigns
Consulting projects for collections optimization
Training program design
Call quality monitoring
Induction program development

Hiring Activity

Accelerating20 roles · 15 in 30d

Department

Finance

Ops

Support

Engineering

Operations

Seniority

Junior

Mid

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About Expertis Master Servicer and Collections

Expertis is a master servicer and NPL portfolio operator based in Lima, Peru, founded in 2015. The company acquires non-performing loan portfolios from banks and intermediates between lenders and collection agencies, adding value through analytical capabilities, operational process design, and portfolio performance measurement. They operate across Latin American markets and serve banks, collection agencies, and institutional investors seeking attractive risk-adjusted returns from distressed debt management. The 51–200-person organization runs active projects in contact strategy, collections-campaign optimization, and staff training, addressing persistent operational challenges in bad-debt recovery and delinquency reduction.

HeadquartersSantiago de Surco , Lima

Company Size51–200 employees

Founded2015

Hiring MarketsPeru

Frequently Asked Questions

What is Expertis' business model?

Expertis acquires NPL (non-performing loan) portfolios from banks and acts as a master servicer, intermediating between lenders and collection agencies while providing analytics, operational models, and performance measurement to optimize recovery and returns.

What tech stack does Expertis use?

Python, SQL, Power BI, Tableau, Microsoft Office, Excel, Genesys Cloud (contact-center platform), and design tools (Canva, Adobe Illustrator). No modern adopting or replacement activity is visible.