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GlassesUSA.com Tech Stack

Online prescription eyewear retailer with in-house optical labs

Retail Atlanta, Georgia 201–500 employees Privately Held

GlassesUSA.com operates a vertically integrated DTC eyewear business—selling frames and producing lenses in-house—while managing a B2B vision benefits platform (UVP) through parent Optimax. The tech stack is pragmatic and sales-ops focused (Magento, Tableau, BigQuery, Python) rather than forward-leaning; hiring has slowed to 3 roles in the last 30 days across a 201–500 person org. Pain points cluster around revenue recognition complexity and customer operations scaling, with active work on CX process improvements and third-party integrations.

Tech Stack 24 technologies

Core StackMagento Power Query Active Directory Monday.com BigQuery Tableau Google Analytics Python JavaScript Excel Microsoft Office Meta Instagram YouTube Windows Microsoft 365 VoIP Outlook Word GCP Google Sheets SQL Google Tag Manager TikTok

What GlassesUSA.com Is Building

Challenges

  • Meeting month-end close deadlines
  • Complex revenue recognition
  • Tight deadlines
  • Identifying recurring issues
  • Shifting priorities in cx
  • Improving cx operation
  • Billing inquiries and issues
  • Customer queries
  • Removing bottlenecks
  • Scaling production throughput

Active Projects

  • Evergreen and seasonal campaigns
  • Search campaigns expansion
  • Creative concept experiments
  • 3rd-party integrations
  • Web and mobile experience development
  • Building new cx lob
  • Establishing new operational cx hub
  • Improving cx processes
  • Automation and process improvement projects
  • Hr policy implementation

Hiring Activity

Decelerating15 roles · 3 in 30d

Department

Support
4
Marketing
3
Data
2
HR
2
Logistics
2
Finance
1
Ops
1
Product
1

Seniority

Mid
6
Junior
5
Manager
3
Senior
2
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About GlassesUSA.com

GlassesUSA.com is a DTC online eyewear retailer founded in 2008, offering over 9,000 frames from designer brands alongside prescription lenses and contact lenses produced in internal optical labs. The company operates two business units: a consumer-facing storefront selling high-volume, affordable prescription eyewear, and United Vision Plan (UVP), a B2B platform offering vision benefit plans to employers and healthcare providers. The organization is based in Atlanta with teams also in Israel, spanning 201–500 employees across support, marketing, data, logistics, operations, and product functions.

HeadquartersAtlanta, Georgia
Company Size201–500 employees
Hiring MarketsIsrael, United States

Frequently Asked Questions

What tech stack does GlassesUSA.com use?

Magento for e-commerce, GCP and BigQuery for data warehousing, Tableau for analytics, Python and SQL for engineering. Marketing and operations rely on Google Analytics, Google Tag Manager, Meta, and Monday.com for project management.

What is GlassesUSA.com working on?

Evergreen and seasonal marketing campaigns, search expansion, web and mobile experience development, building a new customer experience line of business, establishing a dedicated CX operations hub, and automation projects to reduce bottlenecks and improve customer service processes.

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