Shopify-focused e-commerce agency with app development and store services
GemCommerce is a Hanoi-based e-commerce agency built around Shopify, WordPress, and custom app development for merchant clients. Their hiring mix is heavily marketing-weighted (6 of 12 roles), with concurrent moves into content (SEO blog launch, multi-channel calendars) and partner integrations—suggesting a shift from pure service delivery toward product-adjacent offerings and affiliate/channel expansion.
GemCommerce operates as a full-service e-commerce agency serving global clients from Vietnam. The company provides Shopify store setup, custom development, app building, platform migrations, and ancillary services including webmaster support and social media management. The team spans 51–200 employees across engineering, marketing, product, and operations. Current priorities include partner ecosystem development, content marketing, and operational scaling—with noted internal friction around cross-functional alignment and system reliability.
Shopify and WordPress form the core; internal tooling includes Jira, ClickUp, Trello for project management, and Google Analytics, Ahrefs, and Tableau for performance analysis. Marketing runs on Meta, Google Ads, and LinkedIn.
Headquartered in Hanoi, Vietnam. Hiring in Vietnam and the Philippines. Services delivered to a global clientele.
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