Municipal government delivering 130+ services across 225,000 residents
City of Greater Geelong is a local government authority managing essential services for Victoria's second-largest city region. The tech stack centers on ServiceNow (custom application development underway), Oracle, and Power BI/Qlik analytics—typical for municipal operations at scale. Current hiring velocity is accelerating across operations (40% of roles), engineering, and data, with projects focused on ServiceNow-ERP integration and service efficiency, signaling a shift toward automation and real-time budget/performance tracking to address compliance and wait-time reduction.
Notable leadership hires: Executive Director
City of Greater Geelong provides around 130 services to a municipality of 225,000 residents across Geelong, Victoria. The organization oversees a $400M budget and employs over 2,700 staff, making it one of Victoria's largest local government areas. The region has 16,000 businesses and a labor force exceeding 101,000 in health, manufacturing, and education. Operations span diverse domains including community development, parks maintenance, aged care, fire management, recycling/waste, building approvals, and capital works. Recent projects include end-to-end service reviews, fire prevention and prevention management planning, and infrastructure capital delivery.
Primary platforms include ServiceNow (for custom application development and ERP integration), Oracle, Power BI, Qlik Cloud, Qlik Sense, Civil 3D, and a SIEM for security monitoring. The organization uses Microsoft Office and standard digital infrastructure.
Over 2,700 staff across operations spanning 130+ municipal services. The organization is 1,001–5,000 employees in size and based in Geelong, Victoria.
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