FUSE GROUP Tech Stack

Insurtech platform connecting agents, customers, and insurers across Southeast Asia

Financial Services Central Jakarta, DKI Jakarta 201–500 employees Founded 2017 Public Company

FUSE is a Jakarta-based insurtech distributor operating three business models—B2A (agent platforms), B2C (direct sales), and B2B2C (embedded insurance)—that processes 2.5M+ policies monthly across Indonesia, Vietnam, Thailand, and China. The hiring mix is sales-and-marketing-heavy (26 of 44 roles), reflecting a distribution-first strategy; notably, only 1 engineering hire is open, signaling either product maturity or constrained dev resources as the company scales regionally.

Tech Stack 38 technologies

Core StackJira Confluence Figma Metabase Google Ads Google Analytics ServiceNow Mixpanel Microsoft Office WhatsApp Livechat Excel Meta TikTok Facebook Ads Manager TikTok Ads Milvus Instagram Google Merchant Center Google Tag Manager Google Sheets YouTube Shopee Windows macOS Jira Service Management PowerPoint Google Workspace Google LinkedIn+8 more

What FUSE GROUP Is Building

◆Challenges

Expanding into new markets
Compliance with tax regulations
Ensuring compliance with insurance laws
Operational process efficiency
Low conversion
Streamlining claim processing
Cross-team workflow optimization
Change management and product adoption
Reducing compliance risks
Trust gaps caused by insufficient agent expertise

▲Active Projects

Influencer/kol campaigns aligned with product priorities
Strategic partnership development with e-commerce platforms
Quality assurance protocol implementation
Media budget management for efficient scale
End-to-end marketing execution in thailand
Brand positioning strategy for thai market
Insurance knowledge q&a agent
Compliance scripting agent
Cross-end data synergy mechanism
Dealer marketing campaign

Hiring Activity

Steady45 roles · 15 in 30d

Department

Sales

Marketing

Ops

Product

Finance

Support

Engineering

Executive

Seniority

Mid

Senior

Junior

Manager

Lead

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About FUSE GROUP

FUSE connects insurance products from 30+ carriers to end customers through multiple channels: independent agents using the FUSE Pro app, direct B2C, and embedded B2B2C distribution (via Tokopedia, Grab, and others). The platform serves 100,000+ registered partners and operates across four countries in Southeast Asia. Primary pain points center on compliance (insurance law, tax regulation, claims processing), agent quality (trust and expertise gaps), and operational efficiency as the company expands into new markets. Current focus areas include Thailand market entry, partnership scaling, and AI-driven tools for compliance and customer support.

HeadquartersCentral Jakarta, DKI Jakarta

Company Size201–500 employees

Founded2017

Hiring MarketsVietnam, Thailand, Indonesia, China

Frequently Asked Questions

What is FUSE Group's tech stack?

Primary stack: Microsoft Office, Jira, Confluence, Figma, Metabase, Google Workspace, ServiceNow. Marketing ops: Google Ads, Meta, TikTok, Google Analytics, Mixpanel. No active adopts or replacements detected in available data.