frog is a design and strategy consultancy operating at enterprise scale, embedded within Capgemini Invent. The tech stack reveals a heavy orientation toward customer experience tooling (Salesforce, ServiceNow, Dynamics 365, Adobe Analytics) paired with design platforms (Figma, Sketch, Adobe XD) and conversational AI (Dialogflow, Rasa, Bot Framework). Active projects cluster around CRM transformation, AI-driven personalization, and marketing optimization—suggesting frog is positioning itself less as a design-only shop and more as an execution partner for experience-led digital transformation.
Notable leadership hires: Consultant Director, Strategy Director
frog designs and executes digital transformation initiatives for mid-to-large enterprises, focusing on customer experience strategy, AI deployment, and operational change. The firm combines traditional design disciplines (UX, service design, brand) with modern consulting capabilities in CRM systems, marketing automation, data strategy, and generative AI. As a Capgemini subsidiary, frog operates across North America and Europe, with active hiring in seven countries and a leadership structure anchored in Strategy and Consultant Director roles. Current work spans customer loyalty platforms, chatbot and AI agent deployment, marketing mix modeling, and organizational transformation around experience-centric operating models.
Figma, Sketch, Adobe XD for design; Salesforce, ServiceNow, Dynamics 365, Pega for enterprise systems; Dialogflow, Rasa, Bot Framework for conversational AI; Miro, Mural for collaboration.
CRM transformation programs, AI agents in design workflows, customer loyalty via personalization, chatbot deployment, marketing mix modeling, digital transformation roadmaps, and generative AI campaign optimization for enterprise clients.
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