Major U.S. airport modernizing operations through digital infrastructure
SFO is a government-operated transportation hub managing 54M+ annual passengers across 80+ domestic and 60+ international routes. The tech stack reveals a transition from legacy systems toward modern infrastructure: Power Apps and GIS anchor current operations, while active BIM (building information modeling) adoption signals a shift from traditional CAD workflows to integrated digital construction management. Projects centered on digitization and low-code solutions, paired with hiring across design and engineering, indicate a multi-year infrastructure modernization effort.
San Francisco International Airport is the Bay Area's largest airport, operated as an enterprise department of the City & County of San Francisco. SFO employs approximately 1,900 city staff and processes over 54 million passengers annually, offering non-stop service to 80+ U.S. cities and 60+ international destinations. As a critical regional economic driver, SFO generated more than 28,000 direct jobs and $6.1B in business activity in fiscal 2021. The organization manages complex operations across safety, security, retail, parking, and capital infrastructure while advancing sustainability and guest experience initiatives.
SFO served more than 54 million guests in Fiscal Year 2025, making it the Bay Area's largest airport.
SFO operates on Power Apps, GIS, AutoCAD, Revit, DynamoDB, Smartsheet, and FileMaker, with active adoption of BIM (building information modeling) for construction and facility management.
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