FLOYT Mobility | billiger-mietwagen.de | CARIGAMI Tech Stack

Car rental marketplace with 20+ years of pricing and booking expertise

Leisure, Travel & Tourism Köln, Nordrhein-Westfalen 51–200 employees Founded 2003 Public Company

FLOYT Mobility operates billiger-mietwagen.de, a car rental comparison and booking platform serving over 2 million customers across Europe. The tech stack (Zendesk, SAP, Power BI, Mixpanel, Tableau) and active project list reveal a support and data-driven operations focus: they're scaling CRM strategy, customer excellence programs, and quality monitoring systems while optimizing support workflows and reducing complaint volume—suggesting the business is moving from volume-based growth to operational efficiency.

Tech Stack 14 technologies

Core StackZendesk Confluence Power BI Mixpanel Google Analytics Tableau Jira Canva SAP Google Analytics 4 MaestroQA Excel Google Search Console HTML

What FLOYT Mobility | billiger-mietwagen.de | CARIGAMI Is Building

◆Challenges

Optimizing customer support workflows
Standardizing accounting processes
Customer service process optimization
Reducing customer complaints
Reducing escalation volume
Improving quality assessment consistency
Inefficiencies in operational processes
Strengthening domain authority
Improving engagement, conversion, retention
Optimizing content performance

▲Active Projects

Seo landing pages expansion
Establishing and evolving a unified system for monitoring and evaluating service quality
Actively shaping the long-term customer excellence strategy
Customer excellence projects
Advanced crm strategy development
Data-driven marketing campaigns
Planning and implementing training, process, and quality initiatives
Training and process improvement initiatives
Content lifecycle management
Workflow optimization initiatives

Hiring Activity

Minimal30 roles · 2 in 30d

Department

Marketing

Support

Product

Finance

Executive

Operations

Seniority

Mid

Intern

Manager

Junior

Lead

Senior

Notable leadership hires: CRM Lead, Chief of Staff

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About FLOYT Mobility | billiger-mietwagen.de | CARIGAMI

FLOYT Mobility runs billiger-mietwagen.de, a car rental marketplace that aggregates pricing and availability across suppliers for leisure and business travelers. Founded in 2003, the platform has handled over 2 million bookings and provides end-to-end guidance from search through key return, including 24/7 customer support. The company operates across Germany and Spain with 51–200 employees, structured around marketing, support, and product teams. The business model combines price-comparison functionality with white-glove customer assistance to differentiate in a commodity market.

HeadquartersKöln, Nordrhein-Westfalen

Company Size51–200 employees

Founded2003

Hiring MarketsGermany, Spain

Frequently Asked Questions

What tech stack does FLOYT Mobility use?

Core tools include SAP (ERP), Zendesk (support), Tableau and Power BI (analytics), Google Analytics, Mixpanel (product metrics), and Jira. Canva handles creative, MaestroQA monitors quality.

Where is FLOYT Mobility headquartered?

Köln (Cologne), North Rhine-Westphalia, Germany. The company also hires in Spain and operates billiger-mietwagen.de as a public company founded in 2003.

What is FLOYT Mobility currently building?

Active projects include CRM strategy development, customer excellence initiatives, quality monitoring system implementation, SEO landing page expansion, and training/process improvement programs focused on reducing support escalations and complaints.