First Watch Restaurants Tech Stack
Multi-unit restaurant operator scaling breakfast-brunch concept across the US
First Watch operates a 10,000+ employee restaurant chain focused on breakfast, brunch, and lunch. The company is in expansion mode—97 operational roles posted in the last 30 days, nearly all manager-level—while grappling with core operational challenges: POS system integrity, recruiting restaurant management, and bridging disconnected front-of-house and back-of-house operations. The tech stack (ADP, UKG, Workday, Smartsheet) reflects standard enterprise HR and finance tooling, but the hiring velocity and pain-point focus on management recruitment suggest First Watch is building out middle management faster than their systems can support.
Tech Stack 10 technologies
What First Watch Restaurants Is Building
◆Challenges
- Ensuring financial integrity of p&l
- Exceeding sales and traffic goals
- Meeting sales and profitability goals
- Recruiting restaurant level management
- Pos system integrity
- Old boh versus foh management structure
- Increasing sales
- Maintaining safe workplace
- Ensuring high standards
- Ensuring safe workplace
▲Active Projects
- First watch five steps of service implementation
- 10 commitments implementation
- Developing management teams
- Manpower planning
- Recruitment of restaurant level management
Hiring Activity
Department
Seniority
Notable leadership hires: Director of Operations
