Regional bank modernizing legacy infrastructure while scaling lending and wealth services
First Horizon is a 160-year-old regional bank (5,001–10,000 employees, Memphis-based) in active infrastructure migration: moving desktop environments to Azure Virtual Desktop, adopting ServiceNow and expanded Salesforce capabilities, while replacing Citrix. The hiring velocity is accelerating across finance (201 open roles), sales (111), and ops (102)—a mix that reflects simultaneous pressures: regulatory compliance risk, manual process elimination, and loan portfolio management. The project portfolio (customer journey design, reward product rollout, market entry campaigns) suggests a bank competing on product velocity and client experience rather than pure cost leadership.
Notable leadership hires: Portfolio Manager Lead, Managing Director, Private Client Banking Director
First Horizon is a publicly traded regional bank headquartered in Memphis, Tennessee, with roots dating to 1864. The bank serves customers across lending, treasury, and private wealth advisory through a five-state footprint and growing digital channels. Its operating model combines the technology infrastructure of larger institutions (Azure cloud, Salesforce, nCino lending platform) with a sales-and-service culture inherited from community banking roots. Core pain points center on regulatory compliance, loan covenant tracking, and the operational lift of modernizing legacy systems while maintaining uptime across a distributed customer base.
Core stack: Azure (including ExpressRoute, VPN Gateway, Virtual WAN, Firewall, Private Link), Salesforce, nCino, SQL, Python, R, Power BI, ServiceNow (adopting), Dynatrace, SolarWinds. Desktop: Office, Excel, PowerPoint, Word, Outlook. Frontend: Angular, JavaScript, jQuery. Currently migrating from Citrix to Azure Virtual Desktop.
Memphis, Tennessee. The bank was founded in 1864 and is a publicly traded company with 5,001–10,000 employees. Currently hiring in the United States and Australia.
Other companies in the same industry, closest in size