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Firehouse Subs Tech Stack

Franchise restaurant chain operating 1,300+ locations nationwide

Restaurants Jacksonville, Florida 501–1,000 employees Founded 1994 Public Company

Firehouse Subs operates a 1,300+ location franchise network built on a public-safety-focused brand positioning and a non-profit arm funding first-responder initiatives. The tech stack leans heavily on operations infrastructure—SAP ERP, Databricks, Snowflake, and restaurant-specific tools (POS, Restaurant365)—reflecting a mature multi-location QSR business. Hiring is heavily concentrated in ops-level roles (shift leads, team leads, restaurant managers), with nearly 500 junior positions posted in the last 30 days, signaling aggressive staffing to support growth and offset labor turnover common in the quick-service segment.

Tech Stack 20 technologies

Core StackSmartsheet Monday.com Databricks Snowflake React Node.js TypeScript QuickBooks POS Teams Excel PowerPoint SAP ERP SAP BusinessObjects SurveyMonkey SQL Sigma Computing Windows GIS Restaurant365

What Firehouse Subs Is Building

Challenges

  • Compliance with regulations
  • Ensuring profitability
  • Labor cost management
  • Sales growth
  • Food cost control
  • Maintaining profitability under cost constraints
  • Profitability of shift operations
  • Managing food cost and labor
  • Managing labor costs
  • Reducing waste

Active Projects

  • Public safety foundation initiatives
  • Operations game plans
  • Hiring and training staff
  • Local restaurant marketing
  • Equipment maintenance and repair coordination
  • Public safety foundation fundraisers
  • Team building and staff development
  • Remodels
  • Company initiatives
  • Marketing initiatives

Hiring Activity

Decelerating1,300 roles · 330 in 30d

Department

Ops
1282
Operations
8
Marketing
5
Engineering
3
Product
3
Development
2
Real Estate
2
Sales
2

Seniority

Junior
490
Manager
282
Mid
280
Lead
199
Senior
34
Staff
19
Director
6

Notable leadership hires: Shift Lead, Fast Food Lead, Team Lead, Restaurant Lead, Director of Operations

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About Firehouse Subs

Firehouse Subs is a publicly traded quick-service restaurant franchise founded in 1994 by two former firefighters in Jacksonville, Florida. The brand operates over 1,345 locations across the United States, Canada, Brazil, France, Italy, and the Philippines, with expansion ongoing. Revenue and profitability are driven through franchise fees and unit-level sales; franchisees manage day-to-day operations at individual locations. The company maintains a non-profit subsidiary, Firehouse Subs Public Safety Foundation, which directs a portion of proceeds to fire and police departments. Core operational challenges center on labor cost control, food cost management, and ensuring unit-level profitability across a distributed franchise network.

HeadquartersJacksonville, Florida
Company Size501–1,000 employees
Founded1994
Hiring MarketsUnited States, Canada, Brazil, France, Philippines, Italy

Frequently Asked Questions

What is Firehouse Subs tech stack?

SAP ERP, Databricks, Snowflake, Restaurant365, SQL, React, Node.js, TypeScript, plus standard business tools (Teams, Excel, QuickBooks, Monday.com, Smartsheet).

Where is Firehouse Subs headquartered?

Jacksonville, Florida. The company was founded there in 1994 and operates over 1,345 locations globally.

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