Franchise restaurant chain operating 1,300+ locations nationwide
Firehouse Subs operates a 1,300+ location franchise network built on a public-safety-focused brand positioning and a non-profit arm funding first-responder initiatives. The tech stack leans heavily on operations infrastructure—SAP ERP, Databricks, Snowflake, and restaurant-specific tools (POS, Restaurant365)—reflecting a mature multi-location QSR business. Hiring is heavily concentrated in ops-level roles (shift leads, team leads, restaurant managers), with nearly 500 junior positions posted in the last 30 days, signaling aggressive staffing to support growth and offset labor turnover common in the quick-service segment.
Notable leadership hires: Shift Lead, Fast Food Lead, Team Lead, Restaurant Lead, Director of Operations
Firehouse Subs is a publicly traded quick-service restaurant franchise founded in 1994 by two former firefighters in Jacksonville, Florida. The brand operates over 1,345 locations across the United States, Canada, Brazil, France, Italy, and the Philippines, with expansion ongoing. Revenue and profitability are driven through franchise fees and unit-level sales; franchisees manage day-to-day operations at individual locations. The company maintains a non-profit subsidiary, Firehouse Subs Public Safety Foundation, which directs a portion of proceeds to fire and police departments. Core operational challenges center on labor cost control, food cost management, and ensuring unit-level profitability across a distributed franchise network.
SAP ERP, Databricks, Snowflake, Restaurant365, SQL, React, Node.js, TypeScript, plus standard business tools (Teams, Excel, QuickBooks, Monday.com, Smartsheet).
Jacksonville, Florida. The company was founded there in 1994 and operates over 1,345 locations globally.
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