Community bank serving personal, business, and municipal banking across Central and Eastern Massachusetts
Fidelity Bank operates a traditional community bank stack (HTML, CSS, JavaScript frontends; Encompass for lending; Office/Teams for operations) with active hiring concentrated in finance and operations. The project list—regulatory training, system implementations, vendor risk assessment, loan review tracking—reflects a bank working through modernization and risk-management priorities. Pain points center on credit-risk workflows and charge-off management, areas where manual processes and legacy tooling are likely slowing operations relative to digital-first competitors.
Fidelity Cooperative Bank is an independent community bank headquartered in Leominster, MA, founded in 1888. The bank serves personal, small-business, commercial, and municipal/non-profit clients across Central and Eastern Massachusetts with a full range of banking, investment, and insurance products. With 51–200 employees and FDIC and DIF insurance coverage, the bank operates as a partnership. Current hiring activity (17 open roles, 12 posted in the last 30 days) concentrates in finance and operations, suggesting operational scaling or a shift toward stronger risk and process controls.
Core stack includes HTML, CSS, JavaScript for web channels; Encompass for lending operations; and Microsoft Office, Teams, Outlook for internal tools. No major technology replacements or adoptions are currently flagged.
Fidelity Cooperative Bank is headquartered in Leominster, Massachusetts, and serves customers across Central and Eastern Massachusetts.
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