IT infrastructure design, staging, and managed services for multi-industry deployments
Federated Service Solutions designs and deploys network infrastructure, AV systems, and managed IT services across retail, hospitality, manufacturing, and financial services. The company is actively standardizing project management processes and improving execution consistency—a pattern reflected in heavy operations hiring (10 open roles) alongside field engineering roles, suggesting they're scaling delivery repeatability across a growing install base while wrestling with margin pressure and routing inefficiencies.
FSS provides end-to-end IT infrastructure solutions including network design, staging, configuration, deployment, and ongoing management. The company serves mid-market and enterprise customers across retail, hospitality, manufacturing, communications, food service, construction, and financial services verticals. Core capabilities span wired and wireless networks, CCTV, audio/paging systems, and equipment sourcing and leasing. Field delivery is anchored by project managers, engineers, and technicians with an average of 15 years of industry experience. The company operates as a WBENC-certified firm based in Plymouth, Michigan, with 51–200 employees.
Core tools include Samsara (fleet/ops), Quickbase and Smartsheet (project management), Trello (task tracking), Microsoft Office suite, HubSpot (CRM), Bluebeam (document markup), Crestron and Lutron (building automation/controls), and HTML5 for custom interfaces.
Primary verticals are retail, hospitality, manufacturing, communications, food service, construction, and financial services. The company specializes in network infrastructure and managed IT for environments requiring high uptime and complex multi-site deployments.
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