Express Flooring Tech Stack

Residential flooring retailer with in-home design and installation services

Retail Phoenix, Arizona 51–200 employees Privately Held

Express Flooring operates a residential flooring retail business centered on in-home consultations and direct installation. The company is sales-driven (26 of 37 active roles in sales), with focused hiring on design consultants and field execution—reflecting operational priorities around building out the Los Angeles region and reducing job cancellations. Tech stack leans enterprise (NetSuite, SAP, Intune) rather than consumer-facing, suggesting backend focus on order processing and compliance management.

Tech Stack 12 technologies

Core StackNetSuite Cisco Intune SAP Excel Ubiquiti Entra Microsoft Office PowerPoint Outlook Word Teams

What Express Flooring Is Building

◆Challenges

Expanding los angeles region
Reducing cancellations
Improving job retention
Improving support kpis
Improving agent performance
Cyber threat protection
Improving warehouse operations
Increasing close rates
High volume order processing
Tight deadline management

▲Active Projects

Build high-performing design consultant team
Drive consistent execution of in-home sales process
Training and onboarding programs
Improving support kpis
Process improvement initiatives between inside and field sales teams
Performance initiatives to reduce cancellations and improve job retention
Pricing strategy and escalation processes
Risk-based audit program development
Operational compliance audit execution
Remediation tracking

Hiring Activity

Accelerating35 roles · 20 in 30d

Department

Sales

Marketing

Ops

Support

Finance

Logistics

Seniority

Mid

Junior

Manager

Director

Senior

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About Express Flooring

Express Flooring sells residential flooring (carpet, laminate, tile, hardwood, vinyl plank) through an in-home consultation model, bringing product selection and design advice directly to customers' homes. The company installs what it sells and backs installations with a lifetime warranty. Headquartered in Phoenix, Arizona, with 51–200 employees, the business is expanding aggressively into new regions. Current operational priorities center on scaling the design consultant team, improving job retention and cancellation rates, and streamlining the in-home sales process across inside and field teams.

HeadquartersPhoenix, Arizona

Company Size51–200 employees

Hiring MarketsUnited States

Frequently Asked Questions

What is Express Flooring's business model?

Express Flooring sells residential flooring through free in-home design consultations, handles installation, and offers a free lifetime installation warranty. Services include carpet, laminate, tile, hardwood, and vinyl plank flooring with free furniture moving.

What ERP system does Express Flooring use?

Express Flooring uses NetSuite and SAP for enterprise operations, along with Microsoft Office suite and Cisco/Ubiquiti for infrastructure and Intune/Entra for identity management.