eSIM lifecycle and real-time customer engagement platform for telecom operators
Evolving Systems operates a dual-platform business: an eSIM management suite for mobile operators handling activation, distribution, and lifecycle workflows, plus Evolution, a customer engagement engine. The tech stack—PCRF, CRM, Spring Boot, React, and heavy test automation (Appium, Selenium, Playwright, HeadSpin)—reflects a mature integration platform bridging telecom provisioning APIs with marketing automation. Hiring is engineering-led (4 of 5 open roles) with junior and senior splits, suggesting both backlog work and platform scaling; active projects around test automation and web services align with that operational posture.
Evolving Systems is a public UK-based software vendor serving communications service providers (CSPs)—primarily mobile operators. The company has spent over 35 years building systems that help operators manage network disruptions like 5G and IoT adoption. Its core products are a complete eSIM lifecycle management suite (covering planning, production, distribution, activation, and reactivation) and Evolution, a real-time customer engagement platform that unifies customer data and drives marketing and retention workflows. The business model straddles infrastructure software (billing-adjacent) and marketing technology, with revenue primarily from licensing and per-transaction or per-SIM pricing from major global carriers.
Core stack includes PCRF and CRM for telecom provisioning, Spring Boot and .NET for backend services, React and Angular for frontends, and extensive test automation via Appium, Selenium, Playwright, and HeadSpin. Jenkins, GitLab, Docker, and Grafana handle CI/CD and observability.
Manchester, England. The company is a public company registered in the United Kingdom with 201–500 employees.
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