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Everience Romania Tech Stack

IT support services and digital transformation consulting

IT Services and IT Consulting Timisoara, Timis 201–500 employees Founded 2013 Privately Held

Everience Romania operates as a support-focused division of a larger international consulting group, with 10 active support roles heavily weighted toward junior hires. The pain-point list—ticket backlogs, SLA adherence, escalation delays—reflects a services organization managing high-volume support delivery; their recent shift-left automation and ITSM workflow projects indicate an internal push to reduce manual work and improve throughput.

Tech Stack 11 technologies

Core StackSAP Oracle Salesforce ServiceNow Power BI Windows Windows 10 Microsoft 365 Outlook Excel Microsoft Office

What Everience Romania Is Building

◆Challenges

Issue escalation
Backlog of support tickets
Sla adherence
Reducing support backlog
Improving customer satisfaction
Backlog management
Improving end-user support delivery
Reducing ticket backlog
Automating support processes
Business continuity during it incidents

▲Active Projects

Shift left automation initiative
Itsm workflow improvement project

Hiring Activity

Steady10 roles · 4 in 30d

Department

Support

10

Seniority

Junior

6

Mid

3

Manager

1

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About Everience Romania

Everience Romania is part of a larger consulting group headquartered internationally, with ~4,000 employees globally. The Romania office, based in Timisoara, operates as a support and customer services hub. The company delivers AI-augmented consulting and digital transformation services to B2B clients, with a stated focus on combining AI, data strategy, and user experience design. The tech stack is enterprise-standard (SAP, Oracle, Salesforce, ServiceNow, Microsoft 365), consistent with mid-market IT consulting and customer support operations. The organization has been active since 2013.

HeadquartersTimisoara, Timis

Company Size201–500 employees

Founded2013

Hiring MarketsRomania

Frequently Asked Questions

What is Everience Romania's tech stack?

Everience Romania uses SAP, Oracle, Salesforce, ServiceNow, Power BI, Windows, and Microsoft 365. The stack reflects typical enterprise IT consulting infrastructure with heavy reliance on CRM, ERP, and service management platforms.

What are Everience Romania's main operational challenges?

The organization is addressing support ticket backlog, SLA adherence, issue escalation delays, and end-user support delivery. Current projects include shift-left automation and ITSM workflow improvements to reduce manual work.