Insurance and Takaful operator within Maybank Group, Malaysia
Etiqa is the insurance and takaful business of Maybank, operating across consumer, business, and Sharia-compliant products in Malaysia. The tech stack reflects a transitional organization: entrenched on legacy (.NET, SQL Server, Oracle, Excel-heavy workflows) while actively adopting Python, SAS, and RPA — signaling early moves toward data analytics and process automation. Active projects around risk analytics, IFRS 17 implementation, and cybersecurity awareness suggest a company navigating regulatory complexity and internal digitalization, with pain points clustered in manual risk processes and compliance monitoring.
Etiqa is the insurance and takaful arm of Maybank Group, the largest financial services provider in Malaysia. The company offers a full range of conventional insurance and Islamic takaful products to consumers and businesses. Established in 2007, Etiqa operates through 18,000 agents, 31 dedicated branches, and 399+ Maybank distribution points (branches, ATMs, third-party banks), enabling broad market reach across Malaysia. The organization is a public company with 1,001–5,000 employees, headquartered in Kuala Lumpur. Current hiring activity is steady, with 62 open roles split across finance, engineering, sales, legal, marketing, operations, risk, and security functions.
Etiqa's primary stack includes .NET, SQL Server, Oracle, React, Java, and Spring. The organization is actively adopting Python, SAS, and RPA for analytics and process automation, while maintaining legacy Microsoft Office and BI tools (QlikView, Power BI).
Key initiatives include risk analytics model development, IFRS 17 rollout, implementation of a PE/IDR solution, cybersecurity awareness programs, and talent operations workflow efficiency improvements. The organization is also executing risk transformation and credit control policy implementation.
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