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Emergency Restoration Xperts (ERX) Tech Stack

24/7 emergency restoration services across the Carolinas

Construction Charlotte, North Carolina 51–200 employees Founded 2013 Privately Held

ERX operates a regional damage restoration business covering fire, water, mold, and storm recovery across North Carolina and South Carolina. The stack reveals a service-delivery operation: Xactimate (industry-standard estimating software) paired with Adobe Creative Suite for damage documentation, plus core business tools (Office, Meta, LinkedIn). Active pain points—supplement leakage, estimate cycle time, and collections management—map to a business grappling with claims complexity and cash-conversion cycles typical of high-volume restoration work.

Tech Stack 10 technologies

Core StackAdobe Premiere Pro Microsoft Office Dash Xactimate Photoshop Lightroom Instagram Meta LinkedIn YouTube

What Emergency Restoration Xperts (ERX) Is Building

◆Challenges

High-volume caseloads
Reducing supplement leakage
Identifying new business opportunities
Managing collections on projects
Cost control
Vendor management
Accounts receivable days
Invoicing accuracy improvement
Improving estimate cycle time
Streamlining carrier negotiations

▲Active Projects

Vendor onboarding program
Cost-saving strategy initiative
Procurement policy development

Hiring Activity

Steady25 roles · 9 in 30d

Department

Ops

10

Construction

8

Sales

4

Operations

2

Marketing

1

Seniority

Junior

7

Mid

7

Manager

5

Senior

5

Lead

1

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About Emergency Restoration Xperts (ERX)

Emergency Restoration Xperts is a family-owned restoration contractor founded in 2013, operating 24/7 emergency response across the Carolinas. They handle residential and commercial damage from fire, water, mold, and storm events, plus structural repairs and renovations. The company employs 51–200 staff and holds IICRC certification. Current operational priorities include vendor management, cost control, and improving the speed and accuracy of damage estimates and invoicing—areas where claims volume and carrier negotiation complexity create operational drag.

HeadquartersCharlotte, North Carolina

Company Size51–200 employees

Founded2013

Hiring MarketsUnited States

Frequently Asked Questions

What software does ERX use for damage estimates?

ERX uses Xactimate, the industry standard for property damage estimating, alongside Microsoft Office and Adobe Creative Suite for documentation and damage photography.

What areas does ERX serve?

ERX operates across the Carolinas: Charlotte, Greater Midlands and Upstate South Carolina, the Triad Area, Western North Carolina, High Country, and Asheville.

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